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May 2025 · UK · Ireland · Australia

Smile Therapy

I unified paid media, lifecycle, organic content and analytics for an oral-care ecommerce brand operating across three markets.

Content creator filming a product campaign
3.2×ROAS at +60% spend
220%more daily orders
4.2×email ROI
28%cart recovery

The brief

Growth was spread across markets and channels, but each part was being assessed in isolation. The opportunity was one system around demand, conversion and retention.

My approach

I coordinated Google, Meta and TikTok investment with UGC production, strengthened automated email journeys, and built a clearer reporting layer.

The outcome

The system delivered 3.2× ROAS while spend increased 60%, lifted daily orders by 220%, produced 4.2× email ROI and recovered 28% of abandoned carts.

Paid MediaEmailOrganicAnalytics

Achievements

The standout results from the work.

01
3.2×ROAS at +60% spend
02
220%more daily orders
03
4.2×email ROI
04
28%cart recovery

My contribution

I unified their growth stack — paid media buying, email automation and the UGC pipeline — so acquisition and retention compounded instead of competing.